Experiences that matter ...
Our VisionDifferentiated and personalised study care empowering international students to blossom.
Ready for study, ... ready for life and work |
Our MissionWe design & deliver personalised memorable experiences that empower international students to reach their highest potential prior, during and post their study journey.
We co-create customised programs with various stakeholders, including parents, to further enhance the sense of belonging to RMIT wider community. |
We divided our customers in many segments, however two particular segments are at the core of our program:
- First Semester International Students (FSIS) and the Parents of FSIS (POFSIS)
- Teaching staff of FSIS
FSIS and in particular their parents (POSIS) don't usually have access to any RMIT services prior to enrolment. Services and programs are simply advertised by marketing departments and international agencies without any option to first-hand experiencing them.
At this moment, customers (FSIS and POFSIS) are not invited to participate and/or experience any curated program prior to enrolment. The rationale behind such program is not only make customers appreciate the scope of available services but mainly to excite and delight them of the new journey ahead.